Effective Date: 04/09/2024 Welcome to Pandey Studio Gifts! These terms and conditions outline the rules and regulations for the use of Pandey Studio Gift’s website and services. By accessing or using our website, you agree to comply with these terms.
General Information 1.1. Company Information This website is operated by Pandey Studio Gifts. Throughout the site, the terms “we”, “us”, and “our” refer to Pandey Studio Gifts. 1.2. Products Weoffer customized gift items including, but not limited to, frames, anniversary gifts. All products are subject to availability.
Order Process 2.1. Personalized Orders Upon placing an order, customers must provide all necessary details for customization. Once an order is placed, it cannot be altered without prior approval. 2.2. Payment Terms Payment for products must be made in full at the time of purchase. We accept UPI, Credit cards, Debit cards . Prices for our products are subject to change without notice. 2.3. Order Confirmation Once you place an order, you will receive an email confirming your order details. If there are any issues with your order, you will be notified within 10 minutes.
Shipping and Delivery 3.1. Shipping Policy Orders will be processed and shipped within 4-5 business days. Estimated delivery times depend on your location. We are not responsible for any delays caused by external factors such as postal delays or customs issues. 3.2. International Shipping For international orders, customers are responsible for any customs duties, taxes, or additional charges incurred upon delivery.
Returns, Refunds, and Cancellations 4.1. Returns Due to the personalized nature of our products, we do not accept returns unless the item is defective or damaged upon delivery. If you receive a damaged item, please contact us within 2 days of receipt. 4.2. Refunds Refunds will be issued only in cases of damaged or defective products. Refunds will be processed within 7-8 business days after receiving the returned item. 4.3. Cancellations Once an order is placed, cancellations are not permitted unless specifically approved by us within 3-4 hours of the order.
Intellectual Property 5.1. Copyright All content on this website, including images, logos, text, and designs, is the property of Pandey Studio Gifts or its content suppliers and is protected by international copyright laws. 5.2. Trademarks Pandey Studio Gifts, and other marks indicated on our site are trademarks of Pandey Studio Gifts.
User Conduct 6.1. Prohibited Activities You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, or to violate any international, federal, provincial, or state regulations.
Privacy Policy 7.1. Data Collection Wecollect personal information necessary for the processing of your orders. This includes your name, email address, shipping address, and payment details. 7.2. Data Usage Your data will only be used for order processing, delivery, and communication related to your purchase. For more details, please refer to our [Privacy Policy] (link to your privacy policy).
Dispute Resolution 8.1. Informal Negotiations If a dispute arises, both parties agree to first attempt to resolve the dispute through informal negotiations for a period of 7-8 days. Pandey Studio Gifts will not be held liable for any damages resulting from the use of, or inability to use, the materials on this site, even if Pandey Studio Gifts has been advised of the possibility of such damages.
Governing Law These terms and conditions are governed by and construed in accordance with the laws of Uttar Pradesh, without regard to its conflict of law principles.
Changes to Terms Wereserve the right to modify these terms at any time. Changes will take effect immediately upon posting on our site. It is your responsibility to review these terms periodically. This is a general template, so make sure to customize it according to your business model, policies, and local laws. Also, consult with a legal professional to ensure compliance with all relevant laws and regulations.
